Retail field representative using a mobile phone to inspect out-of-stock gaps on a grocery shelf
Retail intelligence Availability

ON-SHELF AVAILABILITY

Find the gap.
Fix it before sales are lost.

Detect out-of-stocks, phantom inventory, and distribution gaps while field teams are still in the store—and turn shelf evidence into the next best action.

WHAT IS ON-SHELF AVAILABILITY?

A product in the system is not the same as a product on the shelf.

On-shelf availability measures whether the product a shopper expects is physically present and ready to buy. Inventory can exist in a database, a stockroom, or the wrong location—and still be unavailable at the shelf.

Clobotics creates current visual evidence at shelf level, helping teams understand what is missing, where it is missing, and what should happen next.

WHY OSA MATTERS

Every unavailable product is a missed commercial moment.

For a brand owner, better availability protects the sale already created by distribution, promotion, and shopper demand. It also gives teams a clearer way to separate replenishment problems from execution problems.

On-shelf availability

98%+ More products available when shoppers are ready to buy.

Revenue impact

+60% More of the demand already created by distribution and promotion is captured.

Operational efficiency

+30% Teams find, assign, and resolve availability issues sooner.

CAPTURE STORE REALITY

Match the capture method to the store.

Availability programs work best when the collection method fits the shelf, the assortment, and the operating rhythm.

Field representative using a mobile phone to capture a long retail shelf 01

MOBILE CAPTURE

Photos and guided video

Use REA on iOS or Android. Still images fit focused checks; guided video covers long shelves, large coolers, and dense assortments in one pass.

SmartView camera monitoring a refrigerated beverage display 02

CONNECTED VISIBILITY

Cooler and shelf cameras

SmartView cameras support repeated monitoring of coolers, shelves, and branded assets where teams need visibility between field visits.

Clobotics shelf-scanning robot operating beside a supermarket beverage aisle 03

AUTONOMOUS COVERAGE

Shelf-scanning robotics

Autonomous shelf robotics extends repeatable aisle coverage for stores and zones where frequent scans are more efficient than manual checks. In pilot workflows, the robot can also support product-placement and shelf-organization tasks, subject to the operating design.

Retail operations manager reviewing shelf evidence and structured availability data in an enterprise workflow 04

INTEGRATION

Data that fits the workflow

Deliver structured results through APIs, files, portals, or BI tools so availability signals reach the systems and teams that can act on them.

FROM IMAGE TO ACTION

Close the loop during the store visit.

Clobotics connects store capture, computer vision, and action in one availability workflow.

  1. 01
    Capture shelf reality

    Use REA on a mobile device, guided video, or SmartView connected cameras.

  2. 02
    Recognize the gap

    Identify configured SKUs, empty facings, and missing distribution.

  3. 03
    Prioritize the response

    Route the issue by store, SKU, role, severity, or commercial rule.

  4. 04
    Verify the correction

    Keep image evidence and action history for follow-up and reporting.

STORE EVIDENCE
Retail shelf intelligence
EvidenceShelf image
SignalAvailability
Next stepAssigned

Example of visual shelf evidence. Use an approved REA, SmartView, or robotics capture for a customer-specific workflow.

VALUE BY ROLE

One shelf signal. Different decisions.

FIELD SALES

Fix issues during the visit

Give representatives a prioritized list of availability gaps while they can still replenish, escalate, or document the issue.

RETAIL EXECUTION

Direct teams to the stores that need action

Replace uniform audit checklists with evidence-led priorities based on store, SKU, and commercial impact.

CATEGORY & SUPPLY

Separate demand from execution problems

Use shelf evidence to investigate whether lost availability comes from distribution, replenishment, or in-store execution.

LEADERSHIP

Measure improvement across markets

Monitor availability patterns and corrective action without waiting for manually consolidated field reports.
“Measure the shelf while there is still time to change the outcome.”

Availability intelligence is most valuable when it changes the next action—not when it becomes another dashboard reviewed weeks later.

Explore retail customer results

FAQ

Common availability questions.

How does Clobotics detect an out-of-stock?+

Store teams capture shelf images or video with REA, or use connected SmartView cameras. Clobotics computer vision identifies products and shelf gaps, then returns structured availability results for the configured assortment.

Can field representatives act before leaving the store?+

Yes. Recognition results can return in under 10 seconds for supported workflows, allowing the representative to review gaps and take the next action during the same visit.

Does this replace our inventory or field sales system?+

No. Clobotics adds visual shelf evidence to existing retail workflows. Results can be delivered through APIs, files, portals, or BI tools so teams can connect availability signals to their current systems.

Can availability be measured across long shelves and coolers?+

Yes. Guided image or video capture can cover long shelves, secondary displays, and coolers. Connected cameras can also support repeated monitoring where continuous visibility is required.

SEE IT WITH YOUR SHELF

Turn one shelf image into an availability action.

Share your priority channel, product category, and current field workflow. We’ll show how Clobotics can fit the process.

Talk to our retail team