Retail field representative using a mobile phone to inspect out-of-stock gaps on a grocery shelf
Retail intelligence Availability

ON-SHELF AVAILABILITY

Find the gap.
Fix it before sales are lost.

Detect out-of-stocks, phantom inventory, and distribution gaps while field teams are still in the store—and turn shelf evidence into the next best action.

WHAT IS ON-SHELF AVAILABILITY?

A product in the system is not the same as a product on the shelf.

On-shelf availability measures whether the product a shopper expects is physically present and ready to buy. Inventory can exist in a database, a stockroom, or the wrong location—and still be unavailable at the shelf.

Clobotics creates current visual evidence at shelf level, helping teams understand what is missing, where it is missing, and what should happen next.

Read the guide to AI out-of-stock and shelf-gap detection →

WHAT CLOBOTICS DETECTS

Not every empty-facing problem has the same cause.

Clobotics connects the visible shelf condition to the operational question behind it, so teams can choose the right response instead of treating every gap as a simple replenishment task.

True out-of-stock

The expected SKU is absent from its selling position, giving the field team clear visual evidence to replenish or escalate.

Phantom inventory

The system says stock exists, but the product is not available to the shopper—often because it remains in the stockroom or the record is wrong.

Distribution gap

A listed or priority SKU is missing from the store assortment, helping commercial teams separate distribution issues from replenishment issues.

Execution obstruction

Products are misplaced, blocked, or presented incorrectly, reducing availability even when inventory is physically present.

VALUE BY ROLE

01

Field teams

Fix it nowSee the priority SKU, shelf evidence, and next action while the representative is still in the store.
02

Sales leaders

Diagnose and forecastFind the root cause of sales issues and use shelf-level evidence to improve sales forecasting and stock allocation.
03

Brand & category owners

Find the patternSeparate isolated execution gaps from recurring distribution, assortment, and replenishment problems.

FROM IMAGE TO ACTION

Close the loop during the store visit.

Configure the task, collect the right evidence, recognize the gap, and direct the next action in one guided workflow.

01

Define the capture task.

Choose the store location, priority category, fixture type, and required brand or SKU scope before the camera opens.

02

Capture the required evidence.

REA guides the representative through each required image and tracks completion while the team is still in the store.

03

Recognize the availability gap.

Computer vision identifies configured SKUs, empty facings, missing distribution, and execution obstructions.

04

Assign and verify the response.

Prioritize the issue by store, SKU, severity, or commercial rule, then retain evidence of the correction.

REA guided video capture · field workflow

CUSTOMER PROOF

From limited visibility to prioritized execution across 485,000 outlets.

A leading global beverage brand connected verified store evidence with outlet-level priorities, helping field teams focus visits and actions across a much larger indirect-store network.

485KOutlets in the execution network
+150%Outlet coverage
−94%Cost per store visit
+10%Revenue growth in the final year
Read the customer success story
Beverage products displayed in a refrigerated retail aisle

FAQ

Common availability questions.

How does Clobotics detect an out-of-stock?+

Store teams capture shelf images or video with REA, or use connected SmartView cameras. Clobotics computer vision identifies products and shelf gaps, then returns structured availability results for the configured assortment.

Can field representatives act before leaving the store?+

Yes. Recognition results can return in under 10 seconds for supported workflows, allowing the representative to review gaps and take the next action during the same visit.

Does this replace our inventory or field sales system?+

No. Clobotics adds visual shelf evidence to existing retail workflows. Results can be delivered through APIs, files, portals, or BI tools so teams can connect availability signals to their current systems.

Can availability be measured across long shelves and coolers?+

Yes. Guided image or video capture can cover long shelves, secondary displays, and coolers. Connected cameras can also support repeated monitoring where continuous visibility is required.

SEE IT WITH YOUR SHELF

Turn one shelf image into an availability action.

Share your priority channel, product category, and current field workflow. We’ll show how Clobotics can fit the process.

Talk to our retail team