Making Smart Cooler Operations Visible

How Lawson and Clobotics used connected cooler cameras, AI image recognition, and equipment monitoring to improve retail execution between store visits.

Overview

Continuous visibility for everyday cooler operations.

Lawson partnered with Clobotics on a proof of concept in China to explore how AI-powered smart coolers could improve daily retail execution. By combining connected cooler cameras, AI image recognition, and equipment monitoring, the pilot tested whether continuous visibility could help teams identify issues earlier, respond faster, and make better operational decisions between store visits.

CustomerLawson
MarketChina
ProgramProof of Concept
SolutionAI-powered smart coolers

The Challenge

Retail cooler conditions change throughout the day

Traditional store visits only provide periodic snapshots. Lawson needed a clearer view of execution and equipment conditions between those visits.

01

Monitor execution continuously

Track assortment, availability, and facings between scheduled store visits.

02

Compare stores consistently

Create a dependable benchmark for cooler execution across different locations.

03

Identify issues earlier

Surface missing SKUs and pricing issues before the next field inspection.

04

Support maintenance planning

Improve visibility into cooler operating conditions so equipment teams could prioritize their work.

The Solution

Connect cooler evidence to the next action

Lawson worked with Clobotics to combine continuous image capture, AI recognition, equipment signals, and corrective workflows in one operating model.

01 · Capture

SmartView connected coolers

Continuous image capture created a current visual record between store visits.

02 · Recognize

AI image recognition

The system identified SKUs, facings, price tags, and out-of-stock products.

03 · Monitor

Equipment operating signals

Temperature and door sensors provided additional context for cooler performance.

04 · Prioritize

Exception-based dashboards

Teams could focus first on the stores, products, and coolers that required attention.

05 · Verify

Closed-loop workflows

Follow-up evidence confirmed whether corrective actions had been completed.

Lawson smart cooler dashboard showing store performance, cooler imagery, SKU availability, pricing, and operating information
The Lawson proof of concept brought cooler imagery, SKU execution, pricing, and operating signals into one shared view.

Results

One source of truth for every operating team

Operations Team

Continuous execution visibility

Operations teams could monitor KPI compliance, benchmark store performance, reduce manual inspections, and improve execution efficiency across stores.

Merchandising Team

Real-time SKU-level insights

Merchandising teams could monitor assortment, facings, new product launches, and planogram compliance while supporting decisions with shelf execution data.

Equipment Team

Earlier maintenance signals

Continuous monitoring of temperature, door-opening activity, and cooler operating status improved performance monitoring and maintenance planning.

Business Impact

From periodic inspections to continuous, data-driven cooler management.

By providing a shared source of truth across operations, merchandising, and equipment teams, Clobotics helped Lawson move toward faster, more coordinated operating decisions.

Why Clobotics

Turn everyday cooler data into actionable insight

Clobotics combines AI image recognition, connected cooler monitoring, and operational workflows into a single platform.

Rather than simply capturing cooler images, the solution transforms everyday operational data into actionable insights, helping retailers improve execution, optimize merchandising, and manage equipment more effectively.

Explore Clobotics retail solutions or talk to our team about connected cooler operations.